You can choose the value of the gift voucher you'd like to purchase
Gift vouchers are sent via email to recipients on the date you specify during the purchase process
Please note that any gift vouchers you purchase will expire after 12 months from date of issue
Payment for gift vouchers is charged on the date of purchase rather than the issue date
Please note that once you've ordered a gift voucher, your order needs to be verified before we can send you an email confirmation to confirm that your order has been successful
Once you receive confirmation, the gift voucher will be valid and can be cancelled within 1 hour of confirmation - after this time, it is not possible to cancel the order
You will not be reimbursed for unused vouchers after the cancellation period
You may purchase more than one gift voucher at the same time
Redeeming Gift Vouchers
To redeem a gift voucher, you must be registered with our store, using the same email address that received the voucher
Once registered, just enter in the discount code provided during the checkout process
Gift vouchers must be redeemed on our online store within 12 months from the date of issue as they will expire after this period
You can redeem your voucher against an order which have a higher value, and pay the outstanding amount via any of our usual payment methods
If you wish to use your voucher against an order which has a lower value, we will credit the balance to your customer account as eWallet credit, which you can use in future purchases (before the expiry date of your voucher)
Gift vouchers cannot be used to purchase further gift vouchers, and unwanted gift vouchers cannot be returned
Items bought using gift vouchers can be returned or exchanged, however they cannot be refunded for cash. In the event of a return, a gift voucher matching the amount and expiry date of the original voucher used will be issued, and only additional monies paid over the gift voucher amount will be be refunded
